Privacy policy

Privacy policy

THE PANALI (hereafter referred to as the "Hotel") and the service contents it provides as introduced on this website (hereafter referred to as "this service") determines its privacy policy (hereafter referred to as "this policy") regarding the handling of users' personal information as follows.

Article 1 (Personal Information)

"Personal information" refers to "personal information" as defined in the Personal Information Protection Law, and is information about a living individual, such as name, date of birth, address, telephone number, contact information, or other information that can identify a specific individual by name, date of birth, address, telephone number, contact information, or other description contained in the information, as well as data related to appearance, fingerprints, and voiceprints, and information that can identify a specific individual from the information itself, such as the insurance number on the health insurance card (personal identification information).

Article 2 (Methods of collecting personal information)

The Hotel may ask for personal information such as name, date of birth, address, telephone number, e-mail address, bank account number, credit card number, driver's license number, etc. when the user utilizes the hotel. In addition, the hotel might obtain transaction records and payment information including the user's personal information made between the user and the partner (including information providers, advertisers, advertisement distribution destinations, etc hereafter referred to as "Partners").

Article 3 (Purpose of collecting and using personal information)

The Hotel may ask for personal information such as name, date of birth, address, telephone number, e-mail address, bank account number, credit card number, driver's license number, etc. when the user utilizes the hotel. In addition, the hotel might obtain transaction records and payment information including the user's personal information made between the user and the partner (including information providers, advertisers, advertisement distribution destinations, etc hereafter referred to as "Partners").

Article 4 (Change of purpose of use)

1. The Hotel shall change the purpose of use of personal information only upon justified judgment when deemed that this change is related to the purpose in its initial existence.

2. In the event of a change in the purpose of use, the Hotel shall notify the user or announce the changed purpose on this website by means designated by the Hotel.

Article 5 (Provision of Personal Information to Third Parties)

1. The Hotel shall change the purpose of use of personal information only upon justified judgment when deemed that this change is related to the purpose in its initial existence.

1.Cases in which the provision of personal information is necessary for the protection of the life, body, or property of an individual and in which it is difficult to obtain the consent of the person.

2.Cases in which the provision of personal information is particularly necessary for improving public health or promoting the sound growth of children and in which it is difficult to obtain the consent of the person.

3. When it is necessary to cooperate with a national agency, a local government, or a person or organization entrusted by either of the foregoing in executing affairs prescribed by laws and regulations, and obtaining the consent of the person is likely to impede the execution of such affairs.

4. When the following matters are notified or announced in advance and the Company notifies the Personal Information Protection Commission.

1. Including provision to a third party in the purpose of use.

2. Items of data provided to third parties.

3. Means or method of provision to third parties.

4. Suspending the provision of personal information to third parties at the request of the person.

5. Means of accepting the request of the person

2.Notwithstanding the provisions of the preceding paragraph, in the following cases, the recipient of the information shall not fall under the category of a third party.

1. When the Hotel entrusts all or part of the handling of personal information to the extent necessary to achieve the purpose of use.

2. When personal information is provided as a result of business succession due to merger or other reasons.

3. When personal information is to be used jointly with a specific person, and that fact, the items of personal information to be used jointly, the scope of the joint use, the purpose of use of the user, and the name or nickname of the individual responsible for the management of the personal information are shared with the person in advance or placed in a state where the person can easily obtain the information.

Article 6 (Disclosure of Personal Information)

When the Hotel is requested to disclose personal information by the person, the Hotel will disclose it to the person without delay. However, if the disclosure falls under any of the following, we may not disclose all or part of it, and if we decide not to disclose it, we will notify you to that effect without delay. When disclosing personal information, a fee of 1,000 yen will be charged per case.

1. When there is a risk of harming the life, body, property or other rights and interests of the person or a third party.

2. When there is a risk of significant hindrance to the proper implementation of the Hotel's business.

3. When it violates other laws and regulations

2. Notwithstanding the provisions of the preceding paragraph, in principle, we will not disclose information other than personal information, such as history information and characteristic information.

Article 7 (Correction and Deletion of Personal Information)

1. If the user's personal information held by the Hotel is incorrect, the user can claim in accordance with the procedures prescribed by the Hotel, that this information is corrected, added, or deleted (hereafter referred to as "Correction etc.").

2. If the Hotel receives a request from the user as stipulated in the preceding paragraph and deems it necessary to respond to the request, the Hotel shall correct, etc. the personal information without delay.

3. In the event that corrections, etc. have been made pursuant to the provisions of the preceding paragraph, or when the Hotel has decided not to make corrections, etc., the Hotel shall notify the user of this without delay.

Article 8 (Suspension of Use of Personal Information, etc.)

1. The Hotel suspends or deletes the use of personal information (hereinafter referred to as "suspension of use, etc.") from the person on the grounds that it is handled beyond the scope of the purpose of use or that it has been obtained by fraudulent means. We will conduct the necessary investigation without delay.

2. Upon screening the case per the preceding paragraph, and based on the screening conclusion, we will suspend the use of the personal information without delay if we determine that it is necessary to respond to the request.

3. In the event that the Hotel suspends the use of personal information, etc. pursuant to the provisions of the preceding paragraph, or decides not to suspend the use of personal information, the Hotel shall notify the user of this without delay.

4. Notwithstanding the preceding two paragraphs, in cases where it is difficult to suspend the use of personal information, etc., such as when the cost cause by the suspension is too big, etc., and alternative measures necessary to protect the rights and interests of the user can be taken, such alternative measures shall be taken.

Article 9 (Amendment of Privacy Policy)

1. The contents of this policy may be changed without notifying the user, except for matters otherwise stipulated in this policy.

2. Unless otherwise specified by the Hotel, the revised Privacy Policy shall take effect from the time it is posted on this website.

Article 10: (Enquiries)

For any enquiries regarding this policy please feel free to reach us via e-mail.
Hotel name: THE PANALI
E-mail address: hello@panali.jp